Upside down and back to front


By Nippin Anand | November 24, 2021

Upside down and back to front

In this podcast, Donna Cohen and I discuss the enormous yet largely untouched source of power that is the expertise of frontline staff within organisations. We explore the potential of workers knowledge for organisational learning and quality improvement and discuss the practical and environmental challenges of engaging frontline staff and tapping into their expertise and ideas. We also explore solutions that can counter the impact of top-down organisational design and create better relationships between managers and their teams.

The full podcast can be found at Embracing Differences Podcast

Confidus is supported by the Oil and Gas Technology Centre in the UK.