The overstated role of soft skills in crew resource management: Are we being sold the icing without the cake?

learning from failurespodcast

By Nippin Anand | February 24, 2021

The overstated role of soft skills in crew resource management: Are we being sold the icing without the cake?

In this podcast, Gitte Damm (an aviation pilot and a CRM instructor) and I discuss the role of soft skills in safety critical jobs. Based on years of research and experience in the maritime and aviation sector, we argue that soft skills are being designed and marketed as a replacement for experiential knowledge and skills which makes it problematic to achieve the intended purpose of CRM.

Full details can be found at theĀ Embracing Differences Podcast

Confidus is supported by the Oil and Gas Technology Centre in the UK.